We offer two kinds of collection services:
• Patient Pay Collection
• Insurance follow-up, Collection and Recovery
Each service is covered in details under our Claims Expediting & Appeals Processing page.
Each of our clients each have a dedicated account representative who will handle every aspect of your collection needs. Our dedicated account representatives monitor all collection efforts on your behalf and will provide you with consistent, professional and courteous service.
For patient collections, we make it as easy as possible to submit your accounts by simply faxing your delinquent accounts to our toll free fax number or to our secure encrypted email. Within 24 hours of receipt, our initial letters are in the mail. When a patient has moved, mail is only forwarded for a short period of time. If the forwarding order has expired, we can still locate them using state-of-the-art skip tracing capabilities as well as Credit Bureau reporting. These services are provided free of charge.
Our clients do not have to wonder about the status of their accounts. We provide detailed monthly Activity Reports, even if there has been no payment.